Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Get in Touch
Email: contact@meethazel.app
We typically respond within 24-48 business hours.
What Can We Help With?
- General Inquiries – Questions about the app, features, or how to use Hazel
- Technical Support – Issues with your account, app bugs, or troubleshooting
- Privacy Requests – Data access, correction, or deletion requests
- Feedback & Suggestions – Ideas for new features or improvements
- Partnership Inquiries – Collaboration opportunities with healthcare providers or researchers
Before You Contact Us
You might find your answer in these resources:
- Privacy Policy – How we collect, use, and protect your data
- Terms of Service – Our terms and conditions
- FAQ – Coming soon
Response Times
- General inquiries: 24-48 business hours
- Technical support: 24-48 business hours
- Privacy/data requests: Within 30 days (as required by law)
Important Notes
- Hazel does not provide medical advice. For health concerns, please consult your healthcare provider.
- Please include your account email address when contacting us about account-specific issues (but never share your password).
Thank you for using Hazel. Your feedback helps us build a better app for the Hashimoto's community.