Contact Us

We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.

Get in Touch

Email: contact@meethazel.app

We typically respond within 24-48 business hours.

What Can We Help With?

  • General Inquiries – Questions about the app, features, or how to use Hazel
  • Technical Support – Issues with your account, app bugs, or troubleshooting
  • Privacy Requests – Data access, correction, or deletion requests
  • Feedback & Suggestions – Ideas for new features or improvements
  • Partnership Inquiries – Collaboration opportunities with healthcare providers or researchers

Before You Contact Us

You might find your answer in these resources:

Response Times

  • General inquiries: 24-48 business hours
  • Technical support: 24-48 business hours
  • Privacy/data requests: Within 30 days (as required by law)

Important Notes

  • Hazel does not provide medical advice. For health concerns, please consult your healthcare provider.
  • Please include your account email address when contacting us about account-specific issues (but never share your password).

Thank you for using Hazel. Your feedback helps us build a better app for the Hashimoto's community.